Visualize customer journeys. Present what your customers think, say and do.
Steps and phases.
Steps help you to describe every single experience of your customer. Divide steps into phases to give a broader overview.
✓ Unlimited steps and phases
✓ Define a journey your way
✓ Compare steps for any customer
arcs with moods
Typically your customer has a certain mood while having an experience. If you map how your customer feels TheyDo shows the emotional arc.
✓ Simple empathy mapping
✓ Show a journey ‘temperature’
✓ Know how customers feel
Track what people say when they talk about you. Share observations how people behave.
✓ Track individual user comments
✓ Share observations
✓ Empathize with moods
Track where or how your customer interacts with you. Then easily find different interactions other customers have.
✓ Compare different journeys
✓ Tag in your own way
✓ Search & find anything
Attach photos or files that support your findings. Make your journey about real customers.
You can create high level journeys or go very detailed. One persona can have unlimited journeys. It’s up to you.
We created TheyDo because our clients needed a framework to make decisions — there wasn’t anything like this on the market before.
Present beautiful customer
journeys to anyone
Try TheyDo today
Present beautiful customer journeys to anyone