Successful innovators own
their customer journey

Create, improve and share journeys ☞ Innovate where it matters most.
TheyDo gives context to all your customer insights.

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theydo-appAdd step in customer journeysteps in a customer journey

Turn customer insights into interactive journeys

Circular journeys are a unique way to make complex data easy to understand.

Customer Journeys

Improve your journeys, grow your business

See the big picture, reveal customer pains and create ideas that stick.

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customer journey mapping
manage insights

Build a repository of customer insights

Use TheyDo to reveal your customer needs, with personas that turn your data into actionable insights.

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persona mapping
problem areas

Highlight areas for improvement

Show the context of customer problems in simple to understand journeys so you can decide what to work on next.

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problem finding in customer journey

TheyDo helped us in redefining our entire way of working by placing our user in the center of everything we do.

Jildert Huitema CX Lead
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Did you try our Journey Service?

Smoke signals, PDF, xls, or photos of your brown-paper: we turn everything into TheyDo journeys for you so you save time.

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Relax, it’s all in TheyDo

Get on the same page on customer problems
and keep track of new experiments from now on.

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