Successful innovators own
their customer journey

Create, improve and share journeys ☞ Innovate where it matters most.
TheyDo gives context to all your customer insights.

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theydo-appAdd step in customer journeysteps in a customer journey

Turn customer insights into interactive journeys

Circular journeys are a unique way to make complex data easy to understand.

Customer Journeys

Improve your journeys, grow your business

See the big picture, reveal customer pains and create ideas that stick.

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customer journey mapping
manage insights

Build a repository of customer insights

Use TheyDo to reveal your customer needs, with personas that turn your data into actionable insights.

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persona mapping
problem areas

Highlight areas for improvement

Show the context of customer problems in simple to understand journeys so you can decide what to work on next.

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problem finding in customer journey

TheyDo helped us in redefining our entire way of working by placing our user in the center of everything we do.

Jildert Huitema CX Lead

Did you try our Journey Service?

Smoke signals, PDF, xls, or photos of your brown-paper: we turn everything into TheyDo journeys for you so you save time.

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You're in good company

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Relax, it’s all in TheyDo

Get on the same page on customer problems
and keep track of new experiments from now on.

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